Review these questions and keep them at hand as you complete this lesson's readings. These questions will help you internalize the reading materials and apply the concepts.

From "Overcoming Communication Apprehension" in DeFleur et al's "Human Communication"

1.) What is "apprehension" in the communication process? How does it influence interpersonal communication? Intrapersonal?

2.) What are the characteristics of a person who is "high" in communication apprehension? Low?

3.) What contextual factors contribute to the presence of absence of communication apprehension?

4.) Those with high levels of communication apprehension often fall into certain patterns of socialization and learning. How are these patterns created and reinforced?

5.) Given your experience and this Lesson's reading, how effective are efforts to relieve communication apprehension?

6.) Your text states that every conflict represents a "unique" human process. However, every conflict also shares certain characteristics. How can conflict be both "unique" and have shared traits?

7.) Is conflict a natural part of human existence? Why or why not?

8.) Please explain the following causes of conflict in communication:

• Misunderstood meanings
• Contextual factors
• Sociocultural situations
• Social expectations

9.) How do the following influence interpersonal communication:

• Need for independence
• Need for expression
• Means of dealing with change

10.) Please carefully review the personal styles for dealing with conflict profiled on pages